ONE - PREPARE YOUR WORK

• Your work must be completely dry before it can be put in the kiln. This is called ‘bone dry’ and the work is very fragile. Treat it with care.

• Please do not bring wet or damp work.

• Make sure your work is signed on the base with your makers mark.

• Please read THIS!

TWO - KNOW YOUR CLAY AND GLAZE

• It is important that you know which clay and glaze you are using.

• We will ask you some questions about this when you drop your work off.

• Photos of clay bag label and glaze container labels are very helpful. They have temperature/cone values on them.

• Make sure bases are completely free of glaze.

THREE - PACK YOUR WORK CAREFULLY

• Pack your work carefully with tissue paper or clean second hand bubble wrap.

• We will not accept work wrapped in dusty, dirty or smelly packaging.

• Fruit boxes are ideal, can stack and are easy to handle.

• Name your box.

FOUR - DROP YOUR WORK TO THE KILN ROOM

• Drop your work off during open hours, please check website for details - hours may vary.

• Please sms Pie on 0417115009 to let her know you are coming.

• We will take your contact details… name, email address and mobile number and give you an indication of how long your work will take.

FIVE - WE WILL FIRE IT

• We will carefully unpack your work, fire it and repack it into your boxes.

• We will send you an SMS when your work is complete and ready to pick up.

• It usually takes less than a week :)

• Please wait for this notification. Sometimes there are situations when your firing may be delayed - power fails etc.

SIX - PICK WORK UP FROM THE KILN ROOM

• You will receive an SMS when your work is ready for collection.

• We will also email you an invoice to be paid upon receipt (this may arrive after you have picked up your work).

• All payments are to be made online. Direct credit details on invoice or by credit card.

• See our prices here.